We are Mealbox. (“Mealbox “, “we”, “us”, “our”, etc)
Our website is: mealboxbahrain.com
This privacy notice discloses the privacy practices for Mealbox. This privacy notice applies solely to information collected by Mealbox. It will notify you of the following:
We are the sole owners of the information collected. We only have access to collect information that you voluntarily give us via Mealbox App, e-mail or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, i.e. to ship an order.
We collect your name, phone number, email address, the date and time of account creation and the IP address and device identifier of the device used for account creation. We use this information to administer your account, to enable your access to the Mealbox Platform, verify your identity as an authorized user concerning any accounts, and to implement, carry out and maintain security measures aimed at protecting our customers from identity theft, fraud and unauthorized access to an account.
We may offer you the opportunity to otherwise engage with Mealbox or its content on or through Social Media. When you engage with us through Social Media websites, plug-ins and applications, you may allow us to have access to and disclose certain information associated with your Social Media account (e.g., name, username, email address, profile picture) to deliver content or as part of the operation of the website, plug-in or application.
Placing an Order
We collect information relating to any orders you place on the Mealbox Platform, including the IP address of the device used to place the order to help protect against theft, fraud and unauthorized access to an account, and certain payment information using the secure services of our payment processors. Payment operations are outsourced to our payment processors and we do not store your credit card information in our systems other than the first four and last four digits of the credit card number.
If your order has been placed for delivery, we collect the physical address to which you have requested delivery. We use this information to complete your delivery, and to allow you to select previously entered addresses for future deliveries.
We may collect your order history including the date, time, cost, order type (takeout or delivery order), physical address and delivery instructions (if a delivery order), method of purchase, and order details, including specific food items ordered and special order instructions. We use this information to ensure that your order has been completed and to improve our service offerings.
When you contact us with a comment or question, we collect the information you provide such as your name and email address, along with additional information that we may need to help us promptly respond to your inquiry. We retain this information to assist you in the future and to improve our customer service and service offerings. We also use personal information to establish and manage our relationship with you and provide quality service. We may record voice calls for training and quality purposes.
You may withdraw or modify your consent to any ongoing and future collection and use of personal information at any time. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by Mealbox, you will no longer receive those types of communications.
We take precautions to protect your information. When you submit sensitive information via the App, website, e-mail or phone your information is protected both online and offline.
Your credit card information will be kept confidential in a secure location. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure environment.
Mealbox welcomes your comments, concerns and questions regarding this Terms of Service and the use of your personal information. If you would like a copy of our Terms of Service emailed to you or if you find any errors in our information about you, please contact us at firstname.lastname@example.org